Privacy Policy — TeeVybe

Your privacy matters to us. This policy explains, in plain language, what information we collect when you use teevybe.com, why we collect it, and the choices you have. By using the Site you agree to the practices described here.

1. What We Collect

• Order details — name, delivery address, phone number, and email when you place an order or start a checkout.
• Account details — your email address, order history, and saved addresses when you sign in (we use one-time codes, so we never store a password).
• Payment information — processed entirely by our secure, PCI-compliant payment partners. We never see or store your card, UPI, or banking details.
• Messages — anything you send us over email, WhatsApp, or contact forms, so we can help you.
• Browsing data — pages visited, device and browser type, and approximate location, collected through cookies and similar technologies to keep the Site working and understand what's popular.
• Marketing preferences — your email if you subscribe to our newsletter, and your opt-in status.

2. How We Use It

• To process, ship, and deliver your orders, and keep you updated about them.
• To provide customer support and handle returns, exchanges, and refunds.
• To send new-drop announcements and offers only if you've opted in — every email includes a one-click unsubscribe.
• To improve the Site, our products, and your shopping experience.
• To prevent fraud and keep the Site secure.

3. Who We Share It With

We never sell your personal information. We share it only with partners who help us serve you:

• Shopify — our store platform, which securely hosts the Site, your account, and order data.
• Payment providers — to process your payment.
• Courier and logistics partners — your name, address, and phone number, so your order reaches you.
• Communication tools — for order updates and support over email or WhatsApp.
• Analytics services — aggregated, non-identifying usage data that helps us understand how the Site is used.

Each partner receives only what they need to do their job, and is bound by their own privacy and security obligations.

4. Cookies

Cookies keep your cart working, remember your session, and help us understand Site traffic. You can block or delete cookies in your browser settings — the Site will still work, though some features (like a persistent cart) may not.

5. How Long We Keep It

We keep order and invoice records as long as Indian tax and commercial law requires. Account data stays until you ask us to delete it. Newsletter data is kept until you unsubscribe.

6. Your Rights

You can, at any time:

• Ask what personal data we hold about you.
• Ask us to correct or update it.
• Ask us to delete your account and personal data (except records we must keep by law).
• Unsubscribe from marketing with one click, or by messaging us.

To exercise any of these, email us or message us on WhatsApp — we respond to privacy requests within 7 working days.

7. Security

The Site runs entirely on HTTPS. Payments are handled by certified processors. Access to customer data is limited to the people who need it to serve you. No system is perfectly secure, but we follow industry-standard practices and act quickly on any issue.

8. Children

The Site is not directed at children under 18. We do not knowingly collect data from minors; if you believe a minor has shared data with us, contact us and we will delete it.

9. Applicable Law

We handle personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023, as its provisions come into force.

10. Changes to This Policy

If we make meaningful changes, we'll update this page and revise the date below. Continued use of the Site after changes means you accept the updated policy.

11. Contact

Questions or requests about your data:

Email: support@tevybe.com · WhatsApp: +91 98765 43210

KXORA PRIVATE LIMITED, Ahmedabad, India

Last updated: August 2026